But the big question is “Is Bellelily legit?” and “Are these clothes as good as the ones in the store?” These questions will be answered in this review, as well as providing information to potential buyers about the store.
Is Bellelily a legitimate business?
The Bellelily story says “With over 10 years of offline fashion branch experience, and business connections,” They believe all women are beautiful, and want to empower them by offering affordable fashion forward lifestyles for women of all shapes, sizes, and colors.
- Bellelily is legit and every order placed through the site is shipped to its owners. The store is based out of China and links to A& KE Limited, a Private Limited Company registered in the United Kingdom. As a legitimate company wouldn’t back a scam shop, it is safe to assume that the store is legitimate.
- Bellelily uses VeriSign SSL to protect its customers’ privacy and security.
- This store was registered on February 5, 2012. This shows that it has stood the test of the time. Scam stores are often short-lived and don’t last.
- Bellelily provides real products to its customers. However, sometimes the items may not be satisfactory.
- Promos and discounts are offered by the store. As of this review, they offer free shipping for orders above $119. Students get 15% off sitewide. 10% off orders above $69 when you use Code BLY: 10.
There is no clear return policy
Bellelily doesn’t have a clear policy regarding returns. This is a red flag. We reviewed their return policy and refund policies on the site and found that customer service must approve all returns. A return is not guaranteed. Bellelily doesn’t make it clear on its website that the return address for customers is in China. Customers who wish to request a refund face difficulties in shipping to China, which can also lead to high shipping costs. Customers are also encouraged to make returns even if the delivered products are not up to their standards.
Items that are not standard
Online reviews have been left by customers complaining about substandard products received from the store. It’s always about what I ordered versus what was delivered. is available. Some items were made of poor quality materials.
Poor Customer Service
Bellelily’s poor customer service is another problem. Even if a customer doesn’t receive their products, the store will not help them. However, they often claim that the item was delivered. is available. The store can only be contacted via email at email@example.com and on Facebook on Bellelily Boutique.
Many Bellelily customers have complained about receiving shoes or clothes that don’t fit. Even people who used the size conversion chart.
Although China’s sizes are smaller than US sizes in clothing, customers have repeatedly stated that they were not satisfied with the items they received.
You can’t get a refund if you received the wrong size item. To support your claim, you will need to attach photos. After reviewing your request, customer service will approve it and you will receive an authorization email with your return instructions including your return address.
Answering the big question: Is Bellelily Legit? It is safe to answer that yes, it is legit. However, buyers should be cautious as there are many negative reviews about the store online.
Many customers complain about poor quality, missing shipments, high shipping costs, etc.